Refunds

Customer satisfaction is our number 1 commitment to you. However, due to hygienic standards and the intimate nature of the product, we cannot offer an exchange or refund on any piece of lingerie. This policy was created with our customers' health and safety in mind.

Any item with a manufacturing defect will be repaired or replaced with exact or similar product that is suitable to your needs. Products that have defects due to improper care and/or normal wear-and-tear will not be accepted for replacement, exchange or refund.